Introduction

At OrangeHaus (Guayacán Project) (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share personal data when you browse our website, request information, or interact with our real estate pre-sale services..

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal data that you provide voluntarily, including:

  • Full name
  • Email address
  • Phone number / WhatsApp number
  • Country of residence
  • Details you provide through forms or messages (budget, preferred unit type, timeline, questions, etc.)

This information may be collected when you:

  • fill out a contact form
  • request prices, brochures, floor plans or availability
  • request a call, appointment, or site visit
  • subscribe to receive updates and communications

1.2 Website / Browsing Information

We may also automatically collect technical information such as:

  • IP address
  • browser type and device information
  • visited pages and time spent on the website
  • referral source (ads, social media, search engines, etc.)
  • approximate geographic location (city/country)

2. How We Use Your Information

We use collected information for the following purposes:

2.1 Communication & Lead Follow-up

  • respond to inquiries and requests
  • provide documentation and information requested (brochures, floor plans, pricing, availability)
  • contact you regarding your interest in OrangeHaus / Proyecto Guayacán OrangeHaus / Proyecto Guayacán
  • schedule calls, meetings, or visits when applicable

2.2 Website & Marketing Optimization

  • analyze website usage and visitor behavior
  • improve user experience and website content
  • measure performance of marketing campaigns (Meta Ads, Google Ads, etc.)

2.3 Marketing Communications (with consent)

With your consent, we may contact you about:

  • project updates
  • future availability / new phases
  • pricing updates
  • promotional announcements

You can unsubscribe at any time by contacting us.

3. Sharing of Information

We do not sell your personal data.

We may share your information only when necessary, such as with:

3.1 Service Providers

Trusted third parties that help us operate our website and services, such as:

  • CRM / lead management tools
  • email & communication platforms
  • analytics services
  • advertising platforms
  • hosting and website maintenance providers

These providers may only use your data to perform the service requested and must keep it protected.

3.2 Legal Obligations

We may disclose information if required by law or legal process, or to protect our rights and security.

4. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, misuse, loss, alteration, or disclosure.

Access to personal data is restricted to authorized persons and approved service providers only.

5. Data Retention

We keep your personal information only as long as necessary to:

  • provide the requested services and communications
  • comply with legal or administrative obligations
  • manage customer inquiries and follow-ups related to the project

6. Your Rights

Depending on applicable data protection laws, you may have the right to:

  • request access to your data
  • request correction or update
  • request deletion
  • withdraw consent for marketing communications
  • object to certain processing activities

To exercise your rights, you can contact us at the email listed below.

7. Cookies

7.1 Use of Cookies

We use cookies and similar technologies to:

  • ensure proper website functioning
  • improve browsing experience
  • analyze website traffic
  • measure advertising performance

7.2 Cookie Management

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and become effective upon publication.

LEGAL DISCLAIMER (Pre-Sale Notice / No Offer)

The content provided on this website is for informational and promotional purposes only..

1. No Contractual Offer

Nothing on this website constitutes a legal offer, binding contract, or guarantee of sale. Any information published (including pricing, unit availability, payment plans, delivery dates, surfaces, amenities, or project specifications) is subject to change without notice.

2. Availability & Prices

All unit availability, pricing, and conditions are indicative and may change depending on:

  • inventory updates
  • regulatory approvals
  • construction progress
  • market adjustments
  • internal project decisions

3. Visuals & Renderings

All images, videos, 3D renderings, floor plans, and design elements are illustrative only and may not represent the final product. Final delivery may differ in materials, distribution, furniture, decoration, landscaping, and finishes.

4. External Links

This website may contain links to third-party websites. OrangeHaus (Proyecto Guayacán) is not responsible for the content or privacy practices of external sites.

5. Limitation of Liability

OrangeHaus (Proyecto Guayacán) shall not be liable for any direct or indirect damages arising from the use of this website, including errors, omissions, downtime, or inaccurate information.

Contact

If you have questions regarding this Privacy Policy or this Legal Disclaimer, or if you wish to exercise your rights, please contact:

📩 proyectoguayacanpxm@gmail.com